Ben's Auto Repair and Diagnostics Center Hopewell Junction New York

Do you agree that some people are real businessmen, while others are just business owners?

Maybe you're asking what's the difference between the two? Well listen up and let me explain.

I would like you to choose which of the following two people you would like to deal with and you can probably differentiate which is a businessman and which is a business owner all by yourself.

--Example 1--

You have been using the same auto-repair and diagnostics center for just shy of 20 years and have established a recognition with the owner on a name to name basis, and rightly so after 20 years of supporting him and his diagnostics center.

Over the years, you've noticed that you don't receive any price cuts or loyal customer discounts and, in fact, you are receiving quite the opposite. You feel that you are being taken advantage of, even after all these years of loyally bringing all of your car needs to Ben's Auto Repair and Diagnostics Center. You notice on your invoices that you are being overcharged for any work that is done and you even notice that this Auto Repair Center has actually done more work that you'd requested, without your permission, and of course, he tacked that extra charge on your invoice as well.

Now, after all of those years of service, you go in to get a New York State Inspection for your new Mustang GT. While the inspection has just started, Ben walks up to you and brings to your attention that one of your rear brake pads is worn down much more than the other three and needs to be replaced before the inspection can be passed. This isn't such a big deal, Ben is just doing his job and keeping you safe, but he immediately tries to order the brakes for you at triple the price it would cost for you to buy them at the parts store on your own. At this point, you realize that Ben is trying to hit you up for more money again and take advantage of you on something as simple as a brake job, so you refuse and say you would like to install them yourself and bring the new Mustang GT back in the morning.

As you're getting ready to leave, Ben says you owe him $15 for a lift fee. Now this isn't completely unreasonable, so as you think it through, you imagine that since you've developed a 20 year relationship with Ben, that tomorrow he will just apply that measly $15 to the cost of inspection and no harm no foul.

After you brought the car home and installed the brake pads, you bring it back to Ben's Auto Repair and Diagnostics Center, NY in the morning for Ben to pass your New York State Inspection once again. As one of the technicians picks your Mustang GT up on the shop lift and starts the inspection for you, Ben turns to you and accuses you of not replacing the brand new rotors that are already on your Mustang GT. You know that the rotors were just installed 2 weeks ago and there is no need to replace them and you tell Ben that you don't appreciate being taken advantage of and you aren't going to let it happen again.

As Ben turns away, he acts like he's doing you a favor and letting the rotors slip through and pass the New York State Inspection.

Next, after the New York State Inspection has been passed and the inspection sticker has been installed in your Mustang GT for you, our lovely friend Ben proceeds to inform you that you owe him the FULL cost of the inspection. You turn your head and notify him that you paid him $15 yesterday and assumed that since you have know him for just about 20 years, that he was going to apply that $15 charge to the cost of the inspection, provided you brought your Mustang GT back to Ben's Auto Repair and Diagnostics Center for the NYS Inspection.

After hearing this, Ben denies your request and proceeds to attempt to justify his reasoning behind charging you twice, by saying that it costs $15 to have a car on a lift for literally 2 minutes. You begin to express to good old Ben that this is absurd and that after 20 years of you bringing both of your two cars and your sons car to solely Ben's Auto Repair Shop, for him to dare try and scam you one more time over a measly $15, you throw the money on the desk and inform him that you will never bring either of your cars and you will not allow your son and daughter to bring their cars back to his shop again because of his thieving that he is so accustomed to doing. As you're walking out you tell him he better enjoy that $15 to their fullest, because that's the last bit of money he will ever receive from you again.

After going home, you receive a phone call from none other than Ben himself, as he's pleading with you to please not disown him and his business, all while still trying to make up a fairy-tale about how it costs $15 to pick a lift up once.

You laugh at his pathetic attempt at impersonating a businessman and tell him once again to enjoy that measly $15 because he will never receive another cent from you.

--Example 2--

This same situation occurs as stated above, except instead of being rude and obnoxious to you while in his customer waiting room lobby, Ben turns to you and says, sure friend, $15 isn't worth losing a life long customer and his children as loyal customers.

Now, which of those two examples do you think is a businessman and which do you think is a business owner?

A businessman looks out for the good and satisfaction of his customers and his business, while a business owner could care less about the satisfaction of his customers and all he is interested in is adding another $15 to his wallet.

Watch out for places like Ben's Auto Repair and Diagnostics Center in Hopewell Junction New York so that you don't get taken advantage of by Ben or anyone else who regularly steals from his customers at every chance he gets!